Privacy Policy

Effective Date: November 19, 2024

Central Veterinary Hospital (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and share your information.

1. Information Collection

We may collect personal information (e.g., name, email, phone number) and usage data (e.g., IP address, browser type) to improve our services.

2. Use of Information

We use your information to provide services, respond to inquiries, and send transactional communications.

3. Information Sharing

-No Marketing Sharing: We do not share mobile information (e.g., text opt-in data) with third parties for marketing or promotional purposes.

-Service Support: We may share information with subcontractors for customer service and technical support.

-Legal Requirements: We may disclose information if required by law.

4. Data Security

We use industry-standard measures to protect your information.

5. Your Choices

You can opt out of non-essential communications at any time.

6. Children’s Privacy

We do not knowingly collect information from individuals under 13.

7. Contact Us

For questions about this policy, contact us at:

Animal Eye Care

4877 Hopyard Rd. Suite B-1
Pleasanton, CA 94588

Tel: 925-827-2257

 

Terms and Conditions

Welcome to Animal Eye Care (AEC). By using our website, https://animaleyecare.com/, and enrolling to receive communications from us, you agree to the following Terms and Conditions. Please read them carefully.

Brand Name / Company Name

This service is provided by Animal Eye Care (AEC).

Pricing Disclosure and Costs

By opting in to receive communications from AEC, you understand that message and data rates may apply. Standard rates from your mobile carrier may apply depending on your service plan and participation in our messaging program.

Message Frequency

Message frequency may vary. On average, you may receive up to 5 messages per visit related to your pet’s care. These may include appointment reminders, visit-related information, pet health instructions, service updates, or other relevant communications. The actual number of messages you receive may vary depending on your specific visit and communication needs.

How to Opt-Out

You may unsubscribe from our messaging service at any time by texting the word STOP to (925) 827-0675. After you send the STOP message, you may receive a confirmation message to verify that you have been unsubscribed. Once confirmed, you will no longer receive messages from us.

Customer Support Email

For help or additional information, please contact us at: [email protected]