Welcome

 

 

 

Payment Information

To finish booking your appointment, please follow the steps below to prepay for the initial consultation:

  1. Please utilize the button below to prepay for the initial consultation. 
  2. The button will launch a new screen. Click on the name of the location you will be visiting 
  3. Read through the privacy policy, click on the box that you have read and accept terms & conditions, and click next. 
  4. Completely fill out all boxes with an asterix (*). The invoice amount for a new exam is $395.
  5. Click Submit.
  6. Please complete this within 24 hours of speaking to an Animal Eye Care client service representative. If not received, your appointment will be removed from the appointment book.
  7. If your appointment is within 24 hours, please pay the amount due by 5pm today. 
Click Here To Submit Online Payment

 

What to Expect

 

Refund Policy

We know how difficult it can be having an eye problem arise with your pet and we want to do everything that we can to help. We appreciate all you do for your pet and we want to contribute to their overall eye health. 

 

Due to the high demand for these new patient appointments, we require advance payment for the initial consultation fee to reserve your appointment date and time. This fee is applied to your account and covers 100% of the initial consultation fee and includes diagnostics.  Additional diagnostics and prescribed medications, if needed, would be at an additional cost.  We understand that this prepayment policy may create concerns or confusion and our staff would be happy to answer any questions you may have.  Once you have been scheduled, we will also add you to our waiting list should you desire an earlier appointment in the event that we have an appointment cancellation prior to your scheduled date.  

 

Your pre-payment is fully refundable up until 24 business hours prior to the scheduled appointment time. Please note that we are closed entirely on the weekends, and if modifications or cancelations of your scheduled appointment need to be made, they must be addressed on Friday (For example: If you wish to cancel a 9:00 am Monday appointment, cancellation must be made by Friday at 9:00 am).  Appointments needing to be rescheduled due to a personal emergency will receive compassionate consideration and, in appropriate cases, the pre-payment will be applied to the rescheduled appointment on a one-time basis.

 

Once you’re an established client with us, pre-paying appointments will not be necessary. We do have a cancellation fee of $65 if the recheck appointment is not canceled before 24 business hours prior to the appointment time.

 

Need Driving Directions? – Here’s How to Get to Each of Our Locations 

 

Get Directions to Animal Eye Care’s Fremont Location

 

General Information About Our Clinic

1612 Washington Blvd.
Ohlone Village, Upper Level
Fremont, CA 94539

 

Phone: 510-623-0444 Fax: 510-657-6855

Email:[email protected] 

Website:www.animaleyecare.com

 

Get Directions to Animal Eye Care’s Pleasanton Location

 

General Information About Our Clinic

1809 Santa Rita Road Ste M, Pleasanton, CA 94566

 

Phone: 925-827-2257 Fax: 925-827-0675

Email:[email protected] 

Website:www.animaleyecare.com